What's your return policy?
If for any reason you are unsatisfied, you may return your purchase within 30 days of delivery for a full refund of the purchase price. All returned items should be in their original condition. Shipping costs are not refundable.
Last updated: May 07, 2018 05:01
Where can I see high-res photos of the products?
You can find more photos on our Instagram: https://www.instagram.com/pageanchor
Last updated: May 07, 2018 05:01
What's the warranty on the Page Anchors?
All products are covered by our normal 1-year warranty. You can always email us at [email protected] if you have more questions regarding this.
Last updated: May 07, 2018 05:01
How much does the shipping cost?
All Kickstarter rewards have either free shipping, or the cost partially covered by us. The maximum we will charge you for standard shipping is SEK 50 (approx. €4.7/$5.7).
Last updated: May 07, 2018 05:01
What are the products made of?
All Page Anchors are made of 316L stainless steel and ion-plated with precious metals such as gold, platinum and rose gold. You can find more info in the product descriptions on the Kickstarter campaign.
Last updated: May 07, 2018 05:01
Does Page Anchors work with all kind of books?
Yes, size doesn’t matter. You can use Page Anchor with hardcover, paperbacks and everything in between.
Last updated: May 31, 2018 00:38
What currency is the campaign in?
All products are in Swedish Krona (SEK). 1 SEK is approximately $0.11/€0.09.
Last updated: May 31, 2018 00:38
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.